Terms and Conditions

DO NOT BOOK AN APPOINTMENT IF YOU ARE NOT ELIGIBLE. BY SUBMITTING YOU ARE AGREEING TO BE BOUND BY THESE OFFICIAL RULES AND ARE CONFIRMING THAT YOU ARE ELIGIBLE TO ENTER.

1. SPONSOR

Grosvenor Estate Management Limited (company number 02048534), 70 Grosvenor Street, London, W1K 3JP (the Sponsor)

2. ELIGIBILITY

Open to individuals 16 or over who are UK resident as of the date of booking. The Sponsor may ask clients to provide proof of age. Employees, officers and directors (or any children of such persons) of the Sponsor and its parent companies, subsidiaries, and affiliated companies, are not eligible to participate. No purchase or payment of any kind is necessary to enter or win.

By participating, entrants agree to these Official Rules and decisions of the Sponsor are final and binding in all respects. Void where prohibited or restricted by law. Subject to all applicable laws and regulations.

3. THE SERVICE

A 45 minute maximum online Zoom personal styling session with Stylist, Virginia Chadwck-Healey, acting on behalf of The Sponsor for Mount Street.

All advice is impartial and the Sponsor, nor Stylist are responsible for managing any transaction or delivery of purchases beyond the Style recommendations provided to the individual.

4. APPOINTMENTS

Virtual Style Consultations are made via mountstreetconcierge.com on a first come, first served basis, as per the date and time slots specified.

The Stylist will contact clients via email to confirm their appointment with no obligation or minimum spend.

In its sole and absolute discretion, the Sponsor and Stylist may reject any client consultation that (a) includes material or subject matter that is inappropriate, obscene, sexually explicit, politically sensitive, defamatory, disparaging, unlawful, offensive, false or misleading; (b) depicts or promotes the consumption of alcohol, tobacco, illegal drugs, or the use of firearms or weapons; or (c) includes personally identifying information or similarly defined personal information in applicable privacy legislation (PII) of any kind (this includes an image of an identifiable person), other than in circumstances where the entrant has obtained explicit consent from the individual to whom the PII relates. If the entrant cannot provide evidence that the individual has given such consent, the consultation may be cancelled.

The Zoom online consultation must not contain material that violates or infringes another's rights, including but not limited to privacy, publicity or intellectual property rights, trademark rights, image rights or that constitutes copyright infringement or which otherwise is in violation of any applicable law which the entrant is subject to in his/her jurisdiction.

5. LIMITATION OF LIABILITY

Insofar as is permitted by law, the Sponsor, its parent companies, subsidiaries and affiliated companies and advertising and promotion agencies, and all of their respective officers, directors, employees, representatives and agents (individually and collectively Releasees ) will not in any circumstances be responsible or liable to compensate any client or accept any liability for any loss or damage of any kind, personal injury or death occurring as a result of booking and attending a Zoom Personal Styling consultation. Such loss includes but is not limited to any losses or damage or violation of intellectual property or personal rights (such as but not limited to, copyright, trade name/trademark, and/or rights of privacy or publicity or portrayal in a false light).

6. GENERAL/MISCELLANEOUS

Any waiver or non-use of any rights hereunder by the Sponsor does not constitute a general waiver of any other Sponsor rights. Releasees not responsible for lost, late, incomplete, or non-received consultations or e-mail, for any reason whatsoever. Any persons who engage in unlawful activities in connection with the operation of the Mount Street Concierge service, as solely determined by the Sponsor, will be disqualified. Any client not complying with the conditions of participation or with the Official Rules may be disqualified from the service.

Releasees are not responsible for injury or damage to entrants or to any other person’s computer related to or resulting from participating in this online service or downloading materials from or use of the Website.

Should any portion of the Consultation be, in the Sponsor’s sole opinion, compromised by technical or other failures, the Sponsor reserves the right in its sole discretion to suspend, modify or terminate the Competition, and proceed only with any submissions received prior to action taken or as otherwise deemed fair and appropriate by Sponsor.

The Sponsor is under no obligation to proceed with all or any of the entries.

In case of dispute, the authorised account subscriber of the e-mail account used to book the consultation at the actual time of entry will be deemed to be the client and must comply with these Official Rules.

All age restrictions are applied as at the date of an entry being submitted.

If any provision(s) of these Official Rules (or any part thereof) are held to be invalid or unenforceable, all remaining provisions (or any part thereof) hereof will remain in full force and effect.

7. CHOICE OF LAW AND JURISDICTION

These Official Rules and the Competition shall be governed by, and construed in accordance with, English law. The courts of England shall have the exclusive jurisdiction to settle any dispute that may arise out of, under, or in connection with the Competition, these Official Rules, or the legal relationship established by them.

8. USE OF DATA

The Sponsor will collect personal data about entrants online for the administration of the Mount Street Concierge, in accordance with its privacy policy. Please review the Sponsor’s privacy policy at https://www.grosvenor.com/legal/privacy-notice. Entrants also agree that the information and submission they have provided to the Sponsor may also be used for any reasonable and related promotional purposes.

By booking a complimentary personal styling consultation, you agree that any personal information provided by you with your entry may be held and used by the Sponsor or its agents and suppliers to administer the Mount Street Concierge service.

9. CHANGES TO THE OFFICIAL RULES

The Sponsor reserves the right to hold void, suspend, cancel or amend the Mount Street Concierge service where it becomes necessary to do so.

Sponsor reserves the right, at its discretion, to make changes to any part of these Official Rules. Due to its policy of updating and improving these Official Rules, Sponsor may wish to change these Official Rules. If an entrant uses this Website or chooses to participate in this Consultation after Sponsor has published or notified entrant of the changes, clients are agreeing now to be bound by those changes. If a client does not agree to be bound by those changes, a client should not use the Website or participate in the Competition.